Privacy Policy

Privacy Policy – EasyGuard

Last Updated: 13 October 2025

1. Introduction

This Privacy Policy explains how EasyGuard (“EasyGuard.app”, “the App”, “we”, “us”, or “our”), operated by SuperNova VPN, collects, uses, and protects your information when you use our VPN service.
We are fully committed to protecting your privacy and maintaining a strict no-logs policy.

Service Information:

  • App Name: EasyGuard (EasyGuard.app)

  • Operated by: SuperNova VPN

  • Registered in: United Kingdom

  • Contact Email: support@supernovavpn.net

2. Our Commitment to Privacy

EasyGuard operates under a NO-LOGS POLICY.
We do not collect, monitor, or store any of the following information:

  • Real IP addresses

  • VPN server IP addresses assigned to you

  • Connection timestamps

  • Session duration

  • Bandwidth usage

  • DNS queries

  • Browsing history

  • Traffic destinations

  • Data content

  • Device information

  • Any activity logs

Your online activity remains completely private and anonymous.

3. Information We Collect

We only collect minimal information necessary to provide our services.

3.1 Account Information

  • Email Address: Used solely for account communications, password resets, and service updates.

  • Username and Password: Generated and provided by EasyGuard for secure account access.

  • Payment Information: Processed securely through trusted third-party payment providers such as Stripe or cryptocurrency processors.

3.2 Payment Processing

  • Payment information is handled directly by our payment partners.

  • We do not store your credit card numbers or cryptocurrency wallet addresses.

  • Only a transaction ID is retained for verification and accounting purposes.

4. How We Use Your Information

We use the limited information collected only for:

  • Creating and managing user accounts

  • Processing payments and maintaining subscriptions

  • Sending service-related notifications

  • Providing customer support upon request

5. Data Security

We use industry-standard security practices to safeguard your data:

  • All VPN connections are protected by strong encryption protocols

  • Encrypted storage of account data at rest

  • Secure communication channels for all data transfers

  • Regular security reviews and updates

6. Data Sharing and Disclosure

6.1 Third-Party Sharing

We do not sell, trade, or share your personal information with third parties.

6.2 Law Enforcement

We operate under a no-logs policy.
Since we do not collect or store any usage logs, IP addresses, or browsing data, we have no information to provide to law enforcement — even upon request.

6.3 Payment Processors

We use reputable third-party payment processors, including:

  • Stripe (for card payments)

  • Cryptocurrency payment providers

Each processor handles your information under their own privacy policy.

7. Data Retention

  • Account Information: Retained only while your account remains active

  • Email Address: Kept for account communication until deletion

  • Payment Records: Transaction IDs retained for accounting compliance

  • No Usage Data: We do not collect or store any usage logs

8. Your Rights

You have the right to:

  • Access the limited personal data we hold (your email)

  • Request correction of your email information

  • Delete your account at any time

  • Opt-out of non-essential communications

9. Jurisdiction and Legal Compliance

EasyGuard, operated by SuperNova VPN, is registered in the United Kingdom and complies with:

  • UK Data Protection Act 2018

  • UK GDPR (General Data Protection Regulation)

  • All other applicable UK privacy laws

All operations are governed by UK jurisdiction and privacy standards.

10. Service Features

10.1 Privacy-Enhancing Features

  • Kill Switch: Automatically cuts off the internet if the VPN disconnects

  • Split Tunneling: Select which apps use the VPN

  • Global Servers: Access worldwide servers securely and privately

10.2 Service Access

All EasyGuard users enjoy full access to all features with a single-tier subscription.

11. Cookies and Tracking

EasyGuard does not use cookies, analytics, or tracking technologies.
The app does not collect diagnostic or behavioral data of any kind.

12. Children’s Privacy

EasyGuard is intended for general use and does not knowingly collect any personal information from individuals.
Our no-logs policy ensures privacy and protection for all users.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised date.
Your continued use of EasyGuard after updates constitutes acceptance of the revised policy.

14. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
📧 support@supernovavpn.net

15. Corporate Information

EasyGuard.app is a product of SuperNova VPN, a company registered in the United Kingdom.
SuperNova VPN is the data controller responsible for all data protection obligations and rights.

16. Summary

We Collect:

  • Email address (for communication only)

  • Username & password (provided by us)

  • Payment transaction ID

We Do NOT Collect:

  • IP addresses

  • Browsing activity

  • Connection logs

  • Bandwidth usage

  • Device details

  • Any identifiable usage data

Your privacy is our top priority.

With EasyGuard, your online activities remain completely private and anonymous.

By using EasyGuard, you acknowledge that you have read and understood this Privacy Policy.